When The Phone Rings… A 9-1-1 Dispatcher’s Pain

By Samantha Smith – Armor Up West Virginia

Being a 911 dispatcher is not a job for just anyone.  Multitasking is an absolute must.  Every time the phone rings you never know what will be on the other line.  Dispatchers are all too often over looked and not considered a first responder.  Who do you think sends the first responders?  They don’t magically know where to go.  911 dispatchers are the FIRST ones to offer help or assistance, figuring out where you are when you have no idea and being the calm reassuring voice during your storm.

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Trust The Process… Holding Your Boundaries

By Sean Riley – President & Founder Safe Call Now

Overall, first responders are a profession of enablers.  Always have been, always will be.  It is something that is learned and reinforced at the basic academies in all the professions.  Our relationship with the general public is dysfunctional, codependent and enabling. That we can’t change right now but we can change how we interact and treat those within the profession when they need help.

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Alcoholism In The #1stresponder Family

By Safe Call Now Admin

Families and Friends Are Affected

Alcoholism is a family disease.  Compulsive drinking affects the drinker and it affects the drinker’s relationships.  Friendships, employment, childhood, parenthood, love affairs, and marriages all suffer from the effects of alcoholism.  Those special relationships in which a person is really close to an alcoholic are affected most, and we who care are the most caught up in the behavior of another person.  We react to an alcoholic’s behavior. Seeing that the drinking is out of hand, we try to control it.  We are ashamed of the public scenes but try to handle it in private. It isn’t long before we feel we are to blame and take on the hurts, the fears, and the guilt of an alcoholic.  We, too, can become ill.

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