By Samantha Smith – Armor Up WV
Every dispatcher has a call or a phrase over the radio they never want to hear. I was no exception. On my shift, we seemed to get very bad calls more frequently than others. We’ve heard things no one should have to. We had an officer get shot after a pursuit, a fireman lose his life and children not make it out of a structure fire. While handling these emergencies, the toll it takes on your emotions is a hard on you. Little did I know, these were the easier of the “bad” calls.
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